Customer Portal - CDR Delays
Incident Report for SIP US
Resolved
This incident has been resolved.
Posted Mar 08, 2023 - 08:29 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 07, 2023 - 21:57 EST
Investigating
We are currently experiencing degraded performance in our CDR processing systems. CDRs may not be available. This issue is under investigation. We will provide updates as they are available.
Posted Mar 07, 2023 - 20:59 EST
Monitoring
Mitigation has been initiated and we're seeing Call Detail Records being displayed at a normal function. We're currently monitoring for stability.
Posted Mar 06, 2023 - 10:51 EST
Investigating
We are experiencing some delays with Call Detail Records appearing in the SIP.US Customer Portal. This issue is under investigation. We will provide updates as they are available.
Posted Mar 05, 2023 - 19:47 EST
This incident affected: Management Portal.
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