All Systems Operational

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ATTENTION: We have transitioned to our enhanced network infrastructure and now utilize gw4.sip.us and gw5.sip.us for all SIP traffic. You must ensure your access rules and phone systems are configured accordingly.
If your PBX supports DNS SRV, please use gw.sip.us as your proxy IP address.

Uptime over the past 90 days. View historical uptime.
Voice Operational
90 days ago
99.99 % uptime
Today
Inbound Voice Operational
90 days ago
99.99 % uptime
Today
Outbound Voice Operational
90 days ago
99.99 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Fax Service Operational
90 days ago
99.96 % uptime
Today
Ticketing Support Operational
Messaging Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 5, 2026

No incidents reported today.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Calling Issues Impacting Audio and Call Completion
Resolved - This issue has been fully resolved
Mar 3, 12:21 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 10:26 EST
Investigating - We are actively aware of an increase in customer reports related to inbound and outbound call failures, including audio issues and call completion failures. Our teams are actively working to investigate and restore expected calling behavior.
Mar 3, 10:00 EST
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
Inbound Fax Transmission Issues
Resolved - Service has been fully restored, and we have validated that inbound faxes and notifications are once again being handled and delivered correctly.
Feb 26, 10:30 EST
Monitoring - Faxing service partners have identified a root cause and reverted changes that had contributed to delivery issues. Faxing services have resumed and are being monitored.
Feb 25, 20:23 EST
Identified - We have identified that inbound fax transmissions are successfully reaching the fax service; however, the Fax ATAs are not processing the fax transmissions correctly. We are actively investigating the matter and will provide an update as more information becomes available.
Feb 25, 18:05 EST
Investigating - We are aware that multiple customers are reporting issues with incoming faxes failing to be delivered. We are actively investigating the matter and will provide an update as more information becomes available.
Feb 25, 17:34 EST
Feb 25, 2026
Feb 24, 2026
SMS Maintanance
Completed - The scheduled maintenance has been completed.
Feb 24, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 22:00 EST
Scheduled - We will be undergoing scheduled maintenance on our SMS systems during this time. We are expecting a low impact, however, some SMSs may not be processed during this time.
Feb 20, 08:56 EST
Feb 23, 2026
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

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